3160 W Ridge Rd #202, Greece, NY 14626 · Located in Lowe’s ★★★★☆ 4.4 from 35 Google reviews Call: (585) 252-9426
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Cables & drums

Garage Door Cable Repair in Greece, NY

A door hanging crooked or a cable dangling from the drum needs attention right away. We replace lift cables and drums and re-balance the door.

What Garage Door Cables Do

Lift cables run from the bottom brackets of your door up to drums on the spring shaft. Working together with the springs, they lift and lower the door evenly on both sides. When a cable frays, slips off its drum or snaps, the door loses its balance – and that’s when doors jam, tilt or come off the tracks.

Garage door cables, drums and springs

Signs of a Cable Problem

  • The door is lower on one side or hangs crooked in the opening
  • A cable is loose, hanging or wrapped unevenly on the drum
  • Visible fraying or rust near the bottom brackets
  • The door jerks or stops partway up

How We Repair It

Cables are under spring tension, so the first step is to safely secure the door and release the load. We then replace the cables (we replace them in pairs so both sides lift evenly), check the drums and bottom brackets, and re-tension the springs. Finally we balance the door and run it through a full cycle to make sure it travels straight.

Cable failures often happen together with a broken spring or an off-track door, so we check the whole system while we’re there.

FAQ

Common Questions

Why did my garage door cable snap?

Cables wear over time, and moisture and road salt cause rust near the bottom brackets. A broken spring or a door that hit an obstruction can also throw a cable off the drum.

Is it safe to use the door with a loose cable?

No. A loose cable can let one side of the door drop or bind in the tracks. Keep the door closed and call us.

Garage Door Problem? Call Us Today.

Same-day garage door repair in Greece, Rochester and Monroe County.

(585) 252-9426
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